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All Systems Operational

About This Site

This is provided for informational purposes only and is not intended to supersede or amend any agreement with Wunderkind.

Onsite Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
99.92 % uptime
Today
Behavioral Email Operational
90 days ago
99.92 % uptime
Today
Catalog Email Operational
90 days ago
99.91 % uptime
Today
Text Operational
90 days ago
99.98 % uptime
Today
Welcome Text Operational
90 days ago
100.0 % uptime
Today
On-Demand Text ? Operational
90 days ago
100.0 % uptime
Today
Behavioral Text ? Operational
90 days ago
99.92 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Connect Platform Operational
90 days ago
100.0 % uptime
Today
Connect Reporting Operational
90 days ago
100.0 % uptime
Today
Coupon Service Operational
90 days ago
100.0 % uptime
Today
Studio Operational
90 days ago
100.0 % uptime
Today
Ads Operational
90 days ago
100.0 % uptime
Today
3rd Party Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024
Completed - The scheduled maintenance has been completed.
Nov 6, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 07:00 EST
Scheduled - Date: Wednesday, November 6, 2024
Time: 7:00 AM EST
Duration: 10 minutes to 1 hour

Purpose:
A database upgrade will be performed to enhance performance for Black Friday/Cyber Monday (BFCM). During this time, the Text platform may experience a temporary outage, which could last from ten minutes to up to one hour. We have scheduled this maintenance for 7:00 AM EST, a time typically experiencing lower platform activity.

Expected impacts during the maintenance window:
Auto Replies: Delayed but retried (including "STOP" unsubs).
Typed Opt-ins: Attempts during maintenance will error out and won’t retry; users will need to retry after maintenance.
Mobile One Touch (MOT) and Text to Join (TTJ) Triggers: Delayed but retried after restoration.
Behavioral/On-Demand Sends: Delayed but processed when maintenance ends.

Note: Please avoid scheduling on-demand sends from 7:00 - 8:00 AM EST to prevent delays.

Oct 31, 16:43 EDT